Regret my purchase

Under EU consumer law, you have the right to cancel your purchase within 14 days of receiving your order. With Korrex, we go further — our 90 Nights Guarantee gives you three full months to decide.

To start a return, use the form below or contact us by email. We'll confirm your request and send a return label within 24 hours.

What you need to know

Have your order number ready — that's all we need to get started.

• If your order hasn't shipped yet, we'll stop it before it leaves.
• If your order has already shipped, the return still applies — we'll send you a prepaid label once you've received it.
• The 90-night period starts from the day you received the product, not the order date.

Once we receive your request, we'll walk you through the next steps. No calls, no questions.